You have 14 natural days to return your order, from the day you receive it at home. Keep the original packaging it arrived in and make sure the product is in the same condition as when you received it ;)
Once we receive the items in our warehouse, we will refund the amount of your purchase, which includes the cost of products + shipping expenses (these are the expenses you paid for us to send it to your home).
The return expenses will be at your own cost and the amount will be the same as what you paid for us to send it to your home, depending on the chosen delivery method or delivery to the curb or delivery to a room.
In case you only return part of your purchase, we will also refund the proportional part of the shipping expenses, but not the entire amount.
If the customer wishes to use their own transport agency for the return (whether Correos, Seur, GLS, DHL, etc.), we do not know the return amount.